Privacy Policy

Who we are

Our website address is: https://emiscupcakes.com/.

 

What personal data we collect and why we collect it

 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Who we share your data with

Visitor comments and actions may be checked through an automated spam detection service.

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where we send your data

Visitor comments may be checked through an automated spam detection service.

 

Refund/Exchange Policy

We take pride in our desserts and cakes. On a few occasions a year we have an unsatisfied customer. If you are unhappy with your order and/or purchase, please notify us immediately (within 24 hours of pick-up) of your concern and return your dessert to us. We will give you credit for the amount returned for use toward a future purchase. All refunds will be provided as in-store credit.

 

Order Cancellation Policy

We understand that plans can change and we will gladly assist you in making changes to your order date and time
whenever possible. We accept weekday cancellations by phone or email prior to 2:00 pm, 3 business days before your
event. All changes must be handled directly with a a manager and confirmed by one of the owners. We reserve the right to
charge a cancellation fee if insufficient time is given, as stated above, due to costs incurred in the purchase, priority and
preparation of the order.
Charges for cancellations after the above time will be as follows: 25% of the entire order will be charged for cancellations 48
hours prior to the event and 100% of the entire order will be charged for canceling the order after that time. It is entirely up
to our discretion, to change or otherwise offer any other options to the customer. Special orders (Highly Decorated Cakes)
that are not picked up will NOT be refunded.

 

Disclaimer:

Emi’s Cupcakes reserves the right to post photographs/ images of any of our work on our website and other social media sites (with the exception of images showing the faces of customers without their prior written permission)

 

Changes to this Statement

Please note that this Policy and the price list may be subject to modifications and change without notice.